Shipping policy
Shipping Policy
At PureWithin, we aim to make your shopping experience simple and seamless. That’s why we offer free standard shipping on all orders, so you can enjoy our products without unexpected costs at checkout.
Where We Ship
We currently ship to the United States, Canada, Australia, the United Kingdom, and New Zealand. We are continuously working to expand our shipping capabilities to additional regions in the future.
Please note that we are unable to ship to P.O. boxes. To avoid delivery issues, we kindly ask that you provide a valid physical address at checkout.
Free Shipping on All Orders
We offer free standard shipping on all orders, regardless of order size. Our goal is to provide a smooth and transparent shopping experience without added shipping fees.
Order Processing & Delivery Timeframes
Orders are typically processed and dispatched within 1 to 3 business days (excluding weekends and holidays). During peak periods, promotions, or holidays, processing times may extend up to 5 business days.
Once shipped, delivery generally takes 5 to 9 business days, depending on your location. Delivery times may vary slightly for remote areas or international destinations.
International Customs, Duties, and Taxes
For orders shipped outside of the United States, your package may be subject to import duties, taxes, or customs fees upon arrival.
PureWithin is not responsible for these charges. Any applicable fees are the responsibility of the customer. We recommend checking with your local customs office before placing an order.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to follow your shipment through the carrier’s tracking system.
Please allow 24 to 48 hours for tracking updates to appear after shipment.
Subscription Orders
Subscription orders follow the same processing and shipping timelines as one-time purchases. You can manage, pause, or cancel your subscription at any time through your customer account.
Lost or Delayed Orders
If your order has not arrived within 7 business days after the expected delivery date, please contact our support team at:
info@try-purewithin.com
We will assist you in locating your order and resolving the issue as quickly as possible.